Repairs

HOW TO SEND IN YOUR ESX-1 FOR REPAIR

To send your ESX-1 in for repair, the Buyer must complete the steps below,  including filling out the Repair Form. In addition,

  1. Place batteries and accessories inside a plastic bag to insure they do not damage or scratch your ESX-1
  2. Use the original packaging or a larger box and bubble wrap to protect your ESX-1.
  3. MAKE SURE TO RE-PACK THE INSTRUMENT WITH CARE. DO NOT PLACE ANYTHING NEAR THE SPEAKERS WHEN YOU PACK UP ESX-1. 
  4. Write fragile on outside of box or place fragile stickers in at least two prominent locations.

Please see pic of the damaged and the non-damaged driver below (this is what we want you to avoid by properly packaging the ESX-1 for shipping)

 

Non Damaged Driver Non Damaged Driver Damaged Driver Damaged Driver

REPAIR INSTRUCTIONS AND INFORMATION

After the ElectroSpit receives the product, the Buyer will receive an email confirming receipt and any terms or conditions that may be applicable to the repair including cost if applicable.

SHIP TO:
Attn: Bosko
ElectroSpit Inc. 4400 KELLER SUITE 140 PMB 118
OAKLAND, CA 94605

(*MUST HAVE FRAGILE TICKET/ STAMP ON PACKAGE)

REPAIR FORM

Please include the following with your return:

NAME:

ADDRESS:

STATE:

ZIP CODE:

EMAIL:

 

Order Number:

Full price or Sale Price:

Date your ESX-1 arrived?

 

What is the problem with the product?

 

Do you have all the accessories that came with the shipment?